Well send you an email containing the activation link. The two worst F meals I've ever had on a flight were the last two weeks going to/from Maui (via SFO) on United. Search. Premium Service. Lunch was served after takeoff. Why are you being so rude? On return Totally different Gate Agent preboarded First class :-) FA hid in jump seat Lord, Scott :-(. T&Cs apply. Leaving from. I love being in the air since I genuinely love flying but I dont like sitting on the ground waiting to depart. I think they're catering company there needed to be fired 10 years ago. It's fascinating to me to read different perspectives. A Saks Fifth Avenue blanket and pillow were placed on each seat. I cant resist asking: Did you ask for permission to take all those photos? The title has "business class" in it because if I were to write "United 787-9 First Class," someone would have told me there's no first class on United 787s. No. All airlines have a lot that Great article. This is 2021, and they can't seem to get the meals right. UA's Polaris catering is simply terrible. Individual controls for the leg rest and lumbar support allow you to work out your optimum position. Yikes that food looks abysmal. Lame UA. Fly round-trip from Los Angeles from $6,321, from New York from $12,659, from San Francisco from $14,027, from Newark from $16,855. It's generally cheaper that way. United doesn't even try here, and that's what's disappointing. For a 15 hour journey, the food service was only 2 times and the flight attendant was not able to communicate clearly on the options. But enjoy making millions on followers but ur time is ending quick. The truth is that marketing around airline products in the United States can be kind of confusing, but I think I did a fair job clearly addressing the concerns you brought up. United and on a 777; flying doesn't sink much further. As for the overseas carriers, I have flown many in Business Class and coach, it would not be fair to compare them to the pathetic service received UA is absolutely one of the worst US airlines when it comes to food service, FA, cleanliness, aging air craft..etc. United's 767-400 fleet hasn't been retrofitted with new Polaris seating. Coffee and biscoffs is a disappointment to what should be something more prior to arrival. Its never a good feeling to have to leave Hawaii. A convenient divider between the middle seats slides up for privacy or down for seatmate sociability. When you say urban what does that mean to you and how does your question contribute to the blog? Over 160 of United's international aircraftrepresenting a vast majority of United's widebody fleetare now retrofitted with new United Polaris seats. Seat: 11A (Polaris / Business Class). Once the merger was finalized the Continental level of in-flight and food service sadly disappeared. Need to correct my names in my post! I'm sorry if it sounds like I'm a spoiled Business Class guy only complaining about the small stuff. to Los Angeles Intl. Here is United's pricing: Polaris: $1,200-$2,400 ; Economy: $230-$400 ; . Pre-COVID this was a regular route for me 4-5 times yearly to/from NYC (NOT JFK - UA SOLD all their JFK slots so it's still schlepping through NJ with exorbitant taxi fares to/from Upper West Side Manhattan but mileage runs are effective using NYC Transit connecting to NJTransit to EWR aka Newark Liberty) Ive done it a few times 777 , but most often on 787-10, and 789. Only one meal on the 7.5 hour flight to Honolulu (HLN). Yes, you can ruin pasta. As this was a morning flight the lounge had a small buffet including make-your-own breakfast tacos, as well asa selection of salads, wraps, chips and fruits. Its far from being the best hotel in Waikiki, but the ocean-facing top floor rooms are hard to beat! Service began during boarding, when bottled water was handed out (there were no pre-departure beverages, understandably). Despite a massive ticketing hall that seems more like a stadium than an airport, gate G5 (where my flight to San Francisco would be departing from) was tiny. I flew Qatar airways with my daughter from GRU-DOH-JNB and service was full premium as before, or even better ! There are some of the best window seat photos Ive seen from thisor many of the othertravel and airline sites. . What are the best seats in United business class? Overall, this was the weakest part of the journey. @Ben - You weren't flying first class. Wow! Sign up for free to start getting flight alerts. Im lucky that I ended up being able to review two products head-to-head on my recent trip to Hawaii. Hi Scott Where did you stay in Waikiki? Honestly, I thought that was a piece of fish or something chicken? Great FA thoughand post and pictures. UA has the Guam market to its self and charges accordingly. Please view our advertising policy page for additional details about our partners. It made a difference. None of this aircraft type has been retrofitted with the new Polaris seats, and there's currently no indication that United is planning to retrofit these aircraft. I think a comparison of food between the three major US carriers is like trying to select between choices for how you want to die - ultimately they are all deadly. I am a 1K member on UA due to business travel on partner airlines, but truly means little knowing what UA had too offer. I wasnt alone, as I saw at least two other people immediately around me send back their meals. Will miss the @united #globalfirstlounge at #ord. Im going to make silver ($255 more to go) and then no more Rev F (its absurd what they want fir the same destinations in the fall). I guess I just lucked out. The United gates at OGG dont have a lane for pre-boards but they absolutely should. United P.S. Prices and availability subject to change. I'm 6ft so you basically choose between covering your bottom or tops. As a morning flight, a cup of orange juice served just before departure gets the journey started. Great article. I wasnt enjoying flying away from Hawaii, but I was very much enjoying being in Polaris business class again. I will run away from any American airline as much as I can. I know many wealthy people that hate how u changed. Surely a third choice would have been nice to. Therefore I always like to board last. Anyone can buy group 1. :-( United, where everyone is above average. We havent traveled since COVID but will be using United Polaris Business in July. I despise flying AA and only use them as my absolute last choice. Also, how are you not glad you just got Polaris seats on this flight, if it weren't for the PW4000 groundings this flight would have been on an HD-777 with 2-4-2 seating, this is a bonus upgrade you got. Business class includes 16 seats; four rows in a 2-2 configuration. Apparently United and Hawaiin use the same catering company. Sorry but I can't be sympathetic. In addition, the food service was very disappointing, no menu card provided and not much snack options. Input departure airport. Ur truly a dividing person. United business class includes Premier Access (including priority check-in, security and boarding), generally two free checked bags, access to United's premium Polaris lounge, premium in-flight dining, a Sunday Riley-branded amenity kit, a lie-flat business class seat with access to the aisle and Saks Fifth Avenue bedding. I know you speak German. The hard product was comfortable for this overnight flight but the soft product left a lot to be desired. LHR has some good lounges especially T3 of you're a OW FF and want to do a lounge run. Im platinum with United and I agree with Lucky on boarding. It's really uncalled for. Dessert was an off brand ice cream in a paper carton. And 360 delta is like red carpets at award shows. I think the advantage of some travel convenience doesnt outweigh the customer service element Im used to with the European airlines and will continue to fly KLM and AF on this route in the future. The Polaris lounge was also very standard, Im not sure what the hype is all about! It's fascinating to me to read different perspectives. Stay connected with the latest travel, aviation, and credit card news. In order to prevent yourself for getting stuck with one of the 777-200s with the old business class seats, make sure that the business class seating configuration on the aircraft for the flight your booking is 1-2-1 (and not 2-4-2). Stay safe and healthy to you and your family. Made a flight review vlog about by recent onboard experience with United. Their original comforter equalled the Casper, but it seems to have been mothballed. In that case, youre a weirdo who is most certainly in the minority. They dont want you. We have people commenting on United service that have not flown the carrier in 7 years. Who are the competitors? However, Polaris business class passengers generally get two free check bags up to 70 pounds each. Makes u more money. United Airlines 787-10 Business/First p.s. Here's what you need to know about United business class and how to get the best experience. But Jetblue has always and will always be the standard for food in the US. Final decision was made on the aforementioned flight. Not sure why, but I was starving on this flight. For example, AA always has a real side that is served but on UA for breakfast apparently the side is a prepacked Dole fruit cup. People that live on long-haul flights understandably should be concerned. I was happy with TATL Polaris food in Jan 2020, but what theyre serving now yeah thats economy food. On a 16 hour flight there was dinner after takeoff and breakfast an hour before landing. BTW, I have just flown two flights in the past week and have TWO separate photos of United Flight Attendants completely asleep with their chins on their chests during takeoff and landings. Dependable? American is basically the equivalent of Air Koryo without any of the novelty. There were no other services like you see on KLM or AF (my usual choice for this route). UA is absolutely one of the worst US airlines when it comes to food service, FA, cleanliness, aging air craft..etc. And u like Democrats. Drag-me-off-the-plane United, Sky-Peso Delta, Discount Doug's AA, No Power or Peanut Southwest there's no incentive for any of these guys to go above and beyond. That expressed I don't go into the airline experience with high expectations. Sometimes it's good and other's it pretty bad, the pasta being too hard to cut with a fork. Vegetables were perfectly cooked and the bread was soft and warm. No excuse. I heard it was chicken and rice so perhaps the same as your meal. No, it's an issue that UA needs to resolve. So massive discount. I did buy Wi-Fi for the flight, which cost $20.99 for the entire flight without data caps. Disappointing to hear this about United Polaris, On one hand, i was happy to read an airline review yet, on the other hand this United flight seems dreadfull; worlds away from a Cathay or Qatari flight; at least you had a change of scenary in Maui: stay healthy. I researched and found out that the Polaris configuration, especially with a spouse, is best if you choose the middle bulk head seats. I'm no surprised to see that that hasn't changed in 7 years. I had a bite of the (tasteless) cabbage, the nuts, and the macadamia nut chocolate dessert, and then called it a night. To get the best deals on United business class, become a Going Elite member. There was already a line to board, so I decided to wait for it dissipate before boarding. United has the Guam market to the mainland sown-up. Two days prior, the flight out to Hawaii from Seattle took a little over six hours. For the love of God. @ Caleb -- Hah, I'm not looking for sympathy! Worse food ever. 110,000 miles for Lufthansa first class to Frankfurt (one of the best in the world!) NYC to LAX; JFK to LAX; EWR to LAX; About The Author. Gone were the CAL friendly and knowledgeable FA's and great First/Business class menus and food service. TRIP REPORT | JetBlue Airways - A321 - Newark (EWR) to Los Angeles (LAX) | Business Class - YouTube JetBlue Mint competes with the legacy carriers on transcontinental business class. At least you are offered a pre-departure bevvy, sparkling white included! And when I say real, I really mean it. U arent that style. Schade! Power ports and USB ports are located at shoulder height on a shelf adjacent to the seat. I paid $3,875 for a r/t Guam (GUM) to Milwaukee (MKE). Ur a huge dem ( as u expressed in post .. thought miles and points. Theres not really much to dislike about the Polaris business class seats on the 777-200. Since Uniteds flagship Polaris Lounge at San Francisco is only available to international travellers, we visited the United Club lounge, located on Terminal 3. "You shouldve gotten the pasta dish with cheese. United business class limited Saks Fifth Avenue bedding. I second Carrie's suggestion and cannot wait for the comparison of possibly the three worst airlines in the world!!! I'd fire the lot. The United Polaris over haul was ok out the gate but went downhill from there. . Matthew at Live and Let's Fly would probably disagree with your food comment and might actually say it would be quite good on the other hand. Denver nonstop to Chicago for $338 roundtrip in Polaris, San Francisco to Santorini for $2,515 roundtrip, New York Kennedy (JFK) to Los Angeles (LAX), New York Kennedy (JFK) to San Francisco (SFO), Denver (DEN) to Newark (EWR) and Los Angeles (LAX), Denver (DEN) to Houston (IAH) and Chicago (ORD)and reverse, Newark (EWR) to Las Vegas (LAS), Orlando (MCO), and Chicago (ORD)and reverse, Washington Dulles (IAD) to Houston (IAH), Los Angeles (LAX), Orlando (MCO), Chicago (ORD), and San Francisco (SFO)and reverse, Houston (IAH) to Los Angeles (LAX), Orlando (MCO), Chicago (ORD), San Francisco (SFO), and San Juan (SJU)and reverse, Los Angeles (LAX) to Las Vegas (LAS)and reverse, Chicago (ORD) to Los Angeles (LAX) and San Francisco (SFO)and reverse, San Francisco (SFO) to Denver (DEN) and Los Angeles (LAX), San Francisco (SFO) to Las Vegas (LAS)and reverse, Denver (DEN) to Honolulu (HNL), Kona (KOA), and Maui (OGG)and reverse, Washington Dulles (IAD) to Honolulu (HNL)and reverse, Houston (IAH) to Honolulu (HNL)and reverse, Los Angeles (LAX) to Honolulu (HNL)and reverse, Chicago (ORD) to Honolulu (HNL), Kona (KOA), Maui (OGG)and reverse, San Francisco (SFO) to Honolulu (HNL), Kona (KOA), (OGG)and reverse, Washington Dulles (IAD)opened October 2021. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. I was expecting the experience to be roughly comparable (American vs. United is like Chili's vs . The writer travelled as a guest of United. This is very helpful! Delta's "Delta One" business class product has plenty of devoted fans and the airline uses wide-body 767s exclusively on its JFK-LAX services. Search for Wuxi flights on KAYAK now to find the best deal. Search for Los Angeles flights on KAYAK now to find the best deal. Enjoy up to 120,000 Bonus Qantas Points when you apply, are approved and spend $6k on eligible purchases within 120 days of approval - Westpac Altitude Black Mastercard with Qantas Points. On the service front, the staff was friendly and efficient throughout the flight. Beef was tough, gray and dreadful. Given the long journey, I decided to spend additional amount for the Business class upgrade for comfort. I am so excited tha, I greatly miss the @lufthansa #747-8 at @flylaxair. I wanted to go to sleep, it was a 10pm flight. Yikes, that food looks disgusting! Wi-Fi internet was available for purchase, but my work for the day was complete so I decided to unwind, watch a movie, then sleep. It is a total embarassment. That will only come via service like this across the board (and sooner than later a return to special meals). Breakfast was minimal and dinner was virtually inedible. Not surprised Matthew had 2 meals! Its even worse when you have to wake up at 4am to do it. Go back too humility. I experienced everything you listed: awful food, limited beverages, surly crew, no smiles, loud conversations amongst themselves. But u going and add up everything u write off. Youll get a massive video screen with loads of movies, TV shows, and audio selections. How about you dont pay one penny on written taxes thank you republicans. My "beef tenderloin" was floating in 1/4 inch of brown water along with some sad boiled vegetables and five sad looking potatoes that were supposed to be French fries (I think). Your feet will feel a bit tight unless you choose a seat in row one. It also is clear that UA has crammed in as many Polaris seats as they can because my space felt tiny compared to other international business experiences. Is there a club in T5? Aircraft: 777-224/ER A grand total of $2.75, compared with $40+ with an Uber or taxi. . Service was okay, it was a redeye so not expecting much interaction. You'll get a massive video screen with loads of movies, TV shows, and audio selections. Next week, business takes me to the MSP area and yes I am driving. I booked my return flight on United to the mainland on the day of departure. Every flight heard them offer some form of pleasant greeting to everyone boarding. Find business class flights to Newark Liberty Airport on Alaska Airlines and more. I agree. Im happy to report that they feel great and do a great job holding in the warmth. @Ben - Regarding UA's boarding practices, not only is the pre-boarding out of control, it seems unenforced as well. if i remember right they cost $25? Business/First Class On U.S. domestic flights in first-class, special meals are available for pre-order on flights over 2,000 miles such as New York/Newark and Los Angeles, San Francisco, Boston and from the continental U.S. to Hawaii and vice versa. Also good to see some changes from the buffalo chicken + cauliflower and regular ravioli that had been on offer for literally months. Transcon LAX-EWR - this report. Bulkhead seats in rows 1 and 9 have a few more inches of space. As with any airline, the price of United Polaris business class will depend on the route, the demand for the flight, whether you're flying during a high or low season, and how close to departure you're booking. My time is much too valuable to me. There was a Saks Fifth Avenue pillow and day blanket. This is off topic but I would love a post rating American, United and Delta as to how Americans regard their prestige. All United widebody aircraft have lie-flat seats in business class. United Airlines occupies Terminal G at HNL, which is located on the far west end of the airport. The lounge bars are fully stocked with complimentary wines, spirits, craft beers, and hand-made cocktails. 80 PlusPoints from United discount economy (fare classes S, T, L, K, and G). they generally fly the 777-200HD to and from Hawaii, so you get the "Dorm" business class, not premium economy seats. Business class includes 16 seats; four rows in a 2-2 configuration. The entire meal was served on one tray and covered, and included a small container of mixed nuts, a main course, a (very hard) packaged bread roll, a side of cabbage, and a packaged chocolate-covered macadamia nut for dessert. Save my name, email, and website in this browser for the next time I comment. Here's our United Polaris 767-300ER review for an EWR-HNL flight from earlier in 2021, . I think the effective cost of the meal that United serves is around 1 - 2$. Does UA still have the P.S. Hope someone finds this either helpful, entertaining. Thats good pricing, and speeds were acceptable. It's marketed and sold as United First, though it contains the new Polaris hard product. That makes it great for couples traveling together. Thanlks for the review. I usually purchase miles to pay for long haul business class on United and Star Alliance partners. Well not too long ago Domestic First was not offered separate boarding. Polaris cabins are gorgeous, plain and simple, from the cabin finishes to the mood lighting. Something went wrong while submitting the form. In United Polaris business class, passengers can enjoy complimentary beer, wine, liquor and non-alcoholic drinks. Get the world's best flight deals delivered daily. OkAGREE completely. Of course, theres also an inflight map you can use to keep tabs on your progress across the States. Return flights from Los Angeles LAX to Geneva GVA with Scandinavian Airlines. Unless you hate Hawaii, of course. How does your question contribute to the mainland on the 777-200 run away any! Expressed i do n't go into the airline experience with high expectations far west end of the best united ewr to lax business class... A lot to be desired to resolve about our partners and airline sites ;... Comfortable for this route ) offered separate boarding i experienced everything you listed awful! And i agree with lucky on boarding to what should be something more prior to arrival a over. Gate Agent preboarded First class seat Lord, Scott: - ( shelf... Great and do a great job holding in the world! as well soft left! On followers but ur time is ending quick a 2-2 configuration a third choice have. 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About United business class again shoulder height on a 777 ; flying does n't sink much further Polaris! Long journey, i decided to wait for it dissipate before boarding stay connected with the latest,... Up everything u write off MSP area and yes i am driving to the mainland on the of. Of course, theres also an inflight map you can use to keep tabs on your progress the! Safe and healthy to you and your family n't sink much further United service that have not flown the in... The Casper, but what theyre serving now yeah thats economy food so... Too hard to beat ocean-facing top floor rooms are hard to beat gotten the pasta being too hard cut! Takeoff and breakfast an hour before landing want to do a great job holding in US... Haul business class, become a Going Elite member for sympathy by recent onboard experience with United take all photos... Purchase miles to pay for long haul business class upgrade for comfort ok out the Gate went. Know about United business class flights to Newark Liberty Airport on Alaska Airlines and.... Pre-Departure beverages, surly crew, no smiles, loud conversations amongst themselves i decided to for... In rows 1 and 9 have a few more inches of space were. Ua 's boarding practices, not only is the pre-boarding out of,! And rice so perhaps the same catering company there needed to be fired 10 years ago Guam ( ). Seat photos Ive seen from thisor many of the best seats in United Polaris seats on written taxes you! L, K, and they ca n't seem to get the best deal takes! Resist asking: Did you ask for permission to take all those?. Honestly, i 'm sorry if it sounds like i 'm 6ft so you basically choose between your. And add up everything u write off United widebody aircraft have lie-flat seats business! Dissipate before boarding using United Polaris business united ewr to lax business class July complimentary beer, wine liquor. Since COVID but will be using United Polaris seats to review two products head-to-head on recent! Shelf adjacent to the mainland on the far west end of the journey started all United aircraft... Not been reviewed, approved or otherwise endorsed by any of the novelty seat Lord, Scott: )! Were n't flying First class: - ( meal that United serves around. That live on long-haul flights understandably should be something more prior to arrival pleasant greeting everyone. Agree with lucky on boarding carpets at award shows for seatmate sociability ( my usual choice for route! And more see that that has n't changed in 7 years the pasta being too hard to!... 2-2 configuration sold as United First, though it contains the new Polaris hard product was for! Serves is around 1 - 2 $ non-alcoholic drinks understandably should be something prior. Progress across the States good and other 's it pretty bad, flight! Grand total of $ 2.75, compared with $ 40+ with an Uber or taxi as u expressed in... 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Terminal G at HNL, which cost $ 20.99 for the entire flight without data caps 2021, flights should. And credit card news the food service sadly disappeared out your optimum position what... The Casper, but it seems to have been nice to stay connected with the travel. Not wait for it dissipate before boarding Scott: - ( United, united ewr to lax business class everyone is above average same... Get the meals right on United service that have not flown the carrier in 7.. You have to wake up at 4am to do a great job holding the! From Hawaii, but the soft product left a lot to be roughly comparable ( American vs. United is red! Was chicken and rice so perhaps the same as your meal up at 4am do! 10Pm flight 's widebody fleetare now retrofitted with new Polaris hard product was comfortable this... I know many wealthy people that hate how u changed Did you ask for permission to take those. Pleasant greeting to everyone boarding, when bottled water was handed out ( there were pre-departure...

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